My experience with the service was frustrating due to unclear subscription management, lack of billing transparency, and issues with app usability. I thought I had canceled my subscription, but I was charged over $300 in two separate transactions. I did not receive any renewal reminder emails and checked all my inbox folders, including spam. The subscription was also not clearly displayed in the app store, which made the cancellation process confusing. Additionally, I didn’t use the app much because the AI features were unreliable and buggy. While the support team was polite, they upheld their policy and did not provide a refund. I suggest thoroughly reviewing the auto-renewal terms, cancellation process, and current app performance before signing up.
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