Terrible customer experience, do not use this site. I bought a dress from them and despite the sizing perfectly matching my measurements, the dress drowned me. I went with a different dress from Lulus (much better experience and quality) and returned this one. However, you have to be approved to issue a return. And then you are responsible for round trip shipping. Well, my shipping was “free”… so I did not see it would be $40. On top of another $18 for me to return. I spent half the cost of the dress on returning something I never wore. And they refuse to work with customers, continue to send their vague return policy and have absolutely 0 concern for customer experience. I then found some Reddit threads and Facebook posts about people having even worse experiences than this. AVOID altogether.
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