Unprofessional customer service and poor project managers - I searched on the internet for a robust ecommerce order delivery management system and came across Tookan System, at first the team at Jungleworks was excited as I was to deliver my project quickly. We signed the contract and I paid the 50% upfront tranche. This is where my horrific experience with Jungleworks started, the team took almost 2 weeks before they could commence the project and all of a sudden the individuals who would call me even at mid-night became non-responsive until i threatened to cancel the contract. To this date, after several months, my project has been abandoned and despite the daily mails, no one responds. I never thought this sort of poor customer experience and arrogant attitude still existed especially given that there are so many alternatives out there. We are now contemplating abandoning the project, losing our 50% payment and starting afresh. Am very sure next time I will be more conscious about dealing with companies of this nature.
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Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.
