jungleworks.com

3.6
3.6 Based on 201 reviews

Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale...

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Average Rating

3.6

/
5

201 Reviews

5 Star
56%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
31%

All Reviews

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Review Time

Harsh Mehta
My experience working at Jungle Works has been very enriching. I had the opportunity to learn about

My experience working at Jungle Works has been very enriching. I had the opportunity to learn about business development, client handling, and franchise sales. The work environment is dynamic, and I gained practical exposure to real-world business scenarios. It helped me improve my communication skills and understand how to deal with clients effectively. Overall, it has been a great learning experience for my professional growth.

5
Date of experience: Mar 30, 2026
Harsh Mehta
My experience working at Jungle works

My experience working at Jungle Works has been very enriching. I had the opportunity to learn about business development, client handling, and franchise sales. The work environment is dynamic, and I gained practical exposure to real-world business scenarios. It helped me improve my communication skills and understand how to deal with clients effectively. Overall, it has been a great learning experience for my professional growth.

5
Date of experience: Mar 30, 2026
Karl
No response but getting money

The ticket I created was closed. With no explanation.I have been trying to get hold of my agent for a while but no responseThis is very bad and frustrating

1
Date of experience: Aug 04, 2025
Summer Adams
Promises Broken, No Refund — Misleading Service

paid $310.99 for a 3-month Tookan plan after Jungleworks explicitly confirmed in writing that their platform supports: • Automatic delivery-fee calculation in WooCommerce checkout • Display of that fee to the customer in real time • Full setup within one weekAfter more than a month of delays, Jungleworks admitted the key feature is “not possible.” No working integration was delivered. They refused a refund, claiming they had “made an effort.” Effort was never the product I paid for — working functionality was.Now I’m forced to file a chargeback through my bank and submit a fraud complaint to Stripe. Time lost, money held hostage.Bottom line: big promises before payment, zero delivery after. Avoid if you need reliable, honest service.

1
Date of experience: Jul 01, 2025
Harry Baker
Asiri

AsiriI need to contact you regarding your review so please send. Me email my email aodilah@ g m a

1
Date of experience: Apr 17, 2025
Nigel Parker
Shame on you, JungleWorks (Tookan).

You are the most disgraceful company I’ve ever dealt with. You exploited me, took my money, wasted my time, and left me with nothing but frustration. Your team is beyond unprofessional — unresponsive, careless, and clearly just out to scam people.You pretend to be a tech company, but in reality you’re a messy, half-baked operation that feeds off small businesses. You should be ashamed of yourselves. You stole my money and ignored every message after that.This isn’t just bad service — this is abuse. Plain and simple.I will make sure everyone knows what kind of scam you’re running.

1
Date of experience: Apr 11, 2025
Miriam Cooper
Paid $3000 – No Service Delivered, No Response

Paid $3000 – No Service Delivered, No ResponseReview Body:I’m a client from Saudi Arabia and I paid $3000 to JungleWorks (Tookan) to develop a white-label delivery app. They provided me with a payment link, and the amount was deducted through my Visa card. After the payment, communication from their side completely stopped.Despite multiple follow-ups by email and WhatsApp, I received no response, no service, no updates, and no support. They promised to deliver the application within a specific timeline, but nothing has been delivered to date. I have payment receipts and full documentation proving my transaction and agreement with them.This experience has been extremely disappointing and unprofessional. I feel misled and financially harmed. I will be reporting this case to my bank for a chargeback and filing an international complaint through econsumer.gov.I do not recommend this company. If you’re considering working with JungleWorks/Tookan, be extremely cautious and avoid upfront payments until you receive real, working results

1
Date of experience: Apr 05, 2025
Donald Butler
an unprofessional company

an unprofessional company! you have to report progress 10 times to no avail they're just good at stealing money if there was the possibility of inserting the rating at -10 I would insert it save your money and don't entrust tasks to this incompetent company

1
Date of experience: Mar 10, 2025
RAZ_7554
Excellent Delivery Management Solution

’ve had a fantastic experience with Tookan! The platform is incredibly user-friendly, making it easy to manage my pickup and delivery business efficiently. The Shopify integration is seamless, allowing me to embed my scheduling form directly into my website.One of the standout features is the customizable booking form, which lets my customers upload images and input weight and item quantity—something I couldn't do with my previous provider. The automated dispatching and route optimization have helped streamline operations, making deliveries faster and more cost-effective.Customer support has been top-notch, answering all my questions and guiding me through the setup. If you run a logistics or delivery business, I highly recommend Tookan!

5
Date of experience: Feb 05, 2025
I would be very careful doing business…

I would be very careful doing business with JungleWorks, Once they payment reaches their account, that's the end of their customer service, they stop responding and if they do respond then they are rude.

1
Date of experience: Feb 04, 2025

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Business Details

  • Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.

  • email contact@jungleworks.com
  • language https://jungleworks.com

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