Where to start??? I would give minus stars if I could!!! Firstly, It's taken over a year and its still not ready. They said it would take three weeks and one year later Jungleworks have not fixed issues with the app preventing me from launching.Jungleworks held me to ransom with making payments despite what they delivered does not work. Jungleworks restricted access to the platform when I refused to pay 100% of the cost even though they have not fixed the issues or can even confirm it will operate as it should.In my brief it was explained that app would do what I want, but this was not the case.App doesn't work as it should, there is a flaw in the design.I pointed it out, they agreed to make changes to the software, agreed that it would take a month and gave me a completion date. No sooner did that date expire, they backtracked and said they have no intention of making the changes.Now I am left with an app with a massive design flaw while they still chase for their payment and show zero empathy.No one has any idea what they are doingSimple issues on my landing page took over 7 months to correct before I had to find someone to do it for me outside of Jungleworks.High turnover of staff who have no idea and the more into the development process we get, the less responsive they have becomeTHERE IS MUCH MORE NOT MENTIONED HERE!!!!Instead of celebrating a success with Jungleworks, they are the reason for my venture not working so far.I could get my money back, I would rather start again with someone elseCSM@jungleworks will reply here asking me to message them, FYI I have messaged you 5 times before posting this and you have not responded. If you want to genuinely help, message me here notojungleworks at yopmail.com and I can provide my details for you to look intoIf any member of the public would like to get more information on my nightmare experience, you can also email notojungleworks at yopmail.com and I would be more than happy to provide you any informationWILL UPDATE WITH ANY PROGRESS.
Claim your business profile now and gain access to all features and respond to customer reviews.
Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.
