I placed an order on December 2nd, and they charged me immediately, confirming the item would ship in 1 to 3 business days. By December 11th, I hadn't heard anything, so I followed up and received a response on the 12th stating the item was sold out with no estimated restock date. This was a paid order! Now, I have to seek a refund for an item they sold me but didn’t have. This was intended as a Christmas gift for a fan, and they have lost me as a customer.
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Juniper Creates is a premium, custom merchandise solution for the world’s largest online creators. Our mission is to elevate the perception of merchandise by building meaningful brands and delivering an outstanding experience to customers and creators.
