justenergy.com

1.4
1.4 Based on 140 reviews

Established in 1997, Just Energy (NYSE:JE, TSX:JE) is an energy management solutions provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable green energy options. With offices located across the United ...

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Brock
Scammers.

Scammers.We signed up with Just Energy after hearing their sales pitch at a Sam's Club. They ended up charging us double what our previous company had, lied to us about it, and always seemed like they were just trying to get us off the phone.After the first month we went back to our old energy company, and after doing some research and reading reviews canceled the credit card we used to pay Just Energy because so many people are stating they'll charge you anyway as long as they have that info. They've since been trying to call us all the time, sent e-mails, etc and we've just been blocking the numbers and marking the e-mails as spam and such.The straw that broke the camel's back was Saturday. We were alerted to a line of credit that was opened without our permission trying to charge us for the past few months all at once and labeling it as delinquent payments. Tanked our credit score, and we had to wait until today to call the credit companies and sort this out. We told them everything, provided receipts, and said we want it removed from our credit history. We're also going to be contacting law enforcement to see what they can do about this because enough is enough.Read reviews across all the major websites and see for yourself how bad people are reporting this place as. And if you see their reps in stores don't talk to them, and if they're coming door to door in your neighborhood ignore them - and call the cops for trespassing if they're insistent and won't leave as I've seen a few reviews state.Edit for the reply; this is a generic copy/paste reply trying to get more information out of people to continue to scam them. We no longer have an account with Just Energy to give information about, and I am absolutely not giving them our new numbers and our names so they can continue to harass us.

1
Date of experience: Mar 02, 2025

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Business Details

  • Established in 1997, Just Energy (NYSE:JE, TSX:JE) is an energy management solutions provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable green energy options. With offices located across the United States, Canada, and Germany, Just Energy serves close to two million residential and commercial customers. The company offers a wide range of energy products and home energy management services including long-term fixed-price, variable price, and flat bill programs, smart thermostats, and residential solar solutions.See more

  • email customersupport@justenergy.com
  • call 18665878674
  • language https://justenergy.com

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