For the third time in a month and a half, they have charged £39 as a ‘membership’ fee from my card without my consent, even after I closed my account in 2021. Be cautious with this service; it appears to be a scam that retains your financial details to withdraw funds when they are short. If you investigate recent legal issues involving the company, you'll find significant fines, and many former customers have begun to see charges again. This is outright fraud, and I have reported their actions to both my bank's fraud department and the local police's cyber fraud unit. Steer clear at all costs. I demand the return of the unauthorized payments and the deletion of old customers' bank information. When an account is closed, there should be no right to keep that data for fraudulent charges, assuming people won't notice.
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