I received my flight and booking information to only find out that I cannot find the flight info. Then I had a chat with AI Mila to find out, she gave me different Airline information since I could not find my booking under Thai Vietjet which indicated it on the Justfly booking confirmation email. Then she gave me another incorrect information stating it was under Thai Airways. Then I checked and still could not find my families booking. Then she said It's through Vietjet and still could not find it nor the Vietjet customer service rep. I'm not sure why I cannot find it but this was paid right away and now I have to do the research on my end after Justfly received their payment. There should be a way that Justfly help their customers to figure it out since your company was the one who booked this flight for us.
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