I set up a fundraiser for my birthday to help me purchase my first car, and I've received over £600 in donations. I requested a withdrawal to my bank on 11.11, and the platform indicated that the funds would clear in 4-6 working days. Now it's 02.12, and I still haven't received anything. I've attempted to contact the support team multiple times through their web form and emails to inquire about the processing time, but I've received no response. I'm extremely disappointed that I'm unable to access my funds. If the service is reading this, please reach out to me. I'm very upset.
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