I would not recommend using JusticeDirect in the context of other, cheaper, more successful options. I attempted to use JusticeDirect to send a demand letter to Meta regarding a wrongful suspension of my Facebook and Instagram accounts; I anticipated an attorney who would call me and speak to me about my case. For $300.00, I communicated with JusticeDirect only through text, and did not receive any direct communication with my attorney, instead speaking to a customer service representative. The drafting of my demand letter was slow and took almost an entire month -- I was not informed of what the process would look like once it got delivered, and was told that since the letter had been sent, my contract with JusticeDirect was terminated (technically correct, but not the best business model for legal issues). I received no response from Meta (I believe this is because of JusticeDirect's reputation: they are a pay-per-letter rather than a legal subscription. I am deeply disappointed that I did not even receive an acknowledgement of my letter's arrival (I believe this is because JusticeDirect only sent it to one legal address), and wish I could have spent that $300 better elsewhere. LegalShield, for example, costs $30 a month for unlimited demand letters and direct attorney-to-client discussion. Overall, I am saddened that I cannot receive a refund for this letter. If I could receive even a partial portion of the several hundred dollars I spent given Meta not even acknowledging the letter, I would. I recommend looking elsewhere.
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JusticeDirect is Your Law Firm Partner for Demand Letters, Small Claims Court, and Evictions.
