Review Time
Navigating Small Claims is not easy, especially if you have a complex case. Justice Direct was with us through our entire case and were of great assistance working against a difficult defendant - from legally analyzing our claim to service of process of someone who was living out of state to preparing and filing the multiple exhibits. Ultimately we were able to successfully recover. Throughout the process, JD responded quickly to our many questions and provided expert guidance. Highly recommend this service.
From start to finish, Justice Direct was there for me, explaining every step of the process, gladly taking my phone calls and promptly responding to my emails. My case was rather difficult, requiring a few decisions on my part, my lawyer gave me options, each option was explained along with possible outcomes, which greatly helped me make an informed decision. I could not have asked for a better company or lawyer.
I would not recommend using JusticeDirect in the context of other, cheaper, more successful options. I attempted to use JusticeDirect to send a demand letter to Meta regarding a wrongful suspension of my Facebook and Instagram accounts; I anticipated an attorney who would call me and speak to me about my case. For $300.00, I communicated with JusticeDirect only through text, and did not receive any direct communication with my attorney, instead speaking to a customer service representative. The drafting of my demand letter was slow and took almost an entire month -- I was not informed of what the process would look like once it got delivered, and was told that since the letter had been sent, my contract with JusticeDirect was terminated (technically correct, but not the best business model for legal issues). I received no response from Meta (I believe this is because of JusticeDirect's reputation: they are a pay-per-letter rather than a legal subscription. I am deeply disappointed that I did not even receive an acknowledgement of my letter's arrival (I believe this is because JusticeDirect only sent it to one legal address), and wish I could have spent that $300 better elsewhere. LegalShield, for example, costs $30 a month for unlimited demand letters and direct attorney-to-client discussion. Overall, I am saddened that I cannot receive a refund for this letter. If I could receive even a partial portion of the several hundred dollars I spent given Meta not even acknowledging the letter, I would. I recommend looking elsewhere.
It was convenient and worth my money; my landlord and I will probably end up in court, but she did make an attempt and responded by offering a smaller amount than is acceptable. The letter served its purpose and so I highly recommend it.
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JusticeDirect is Your Law Firm Partner for Demand Letters, Small Claims Court, and Evictions.
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