My insurance was cancelled despite payment of renewal fee on time. I have emailed the enquiries@ and the renewal@ address but have not had any contact, not even a receipt of complaint. The Chat feature doesn't work either. Policy JL2553638. Renewal paid 22/10/2025 for the amount of 631.24 pounds. Renewal was due 3/11/2025. Update - policy was issued after this review and Just Landlords sorted it all out. I’ve kept the review a 1 star because it was not great to have insurance not renewed.
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