We have been waiting seven months for our insurance claim to be finalised. While the claim was originally approved in full, we have only received £2,000. Concerns that were never raised during the initial assessment were introduced after approval, leading to a substantial reduction in the payout.
The storm inflicted serious damage on our property, and after such a prolonged delay, receiving only a fraction of the expected amount is deeply worrying. It leaves us in a difficult position, unsure how we are meant to fund the essential repairs with such limited support.
We relied on Just Landlord to handle this process fairly and efficiently, but the outcome has been both frustrating and unacceptable.
Claim your business profile now and gain access to all features and respond to customer reviews.
