Laundry was picked up but not delivered as promised. There is no phone support available, and the chat service was unhelpful in tracking down my items, providing only repetitive answers without any meaningful assistance. Although compensation was later proposed, it required using the same service again and had a short expiration, which doesn’t seem like a fair solution. I recently received an email stating they want to add 100 AED to my account for compensation. However, after just one day, they closed this request, claiming I did not respond or confirm in a timely manner!
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Founded in 2015 by Cagatay Ozcan and Kerem Kuyucu, Justlife (previously Justmop) is the Middle East’s leading super app for all home services. Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home. We now offer you a range of services to make your life easier, so you never have to choose between doing what you love and doing chores. We are no longer just in the business of keeping your homes clean. We are in the business of giving you your time back.
Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman and Bahrain.
Our mission is to provide customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they thrive towards their best versions.See more
