I just cannot reach customer service to reschedule appointments and no way to chat with someone. It’s very very frustrating and the design of the scheduling is so bad. Of course, no number and no contact information and the chatbot is from the last century. The cleaning service is great but the app is just horrible and the fact that you cannot connect or contact is simply unacceptable. From a safety perspective, I would be able to connect if something happens not chasing a bot that cannot chat! If you are trying to be like a booking service, manage it properly, you are a service without a customer service!
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 2015 by Cagatay Ozcan and Kerem Kuyucu, Justlife (previously Justmop) is the Middle East’s leading super app for all home services. Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home. We now offer you a range of services to make your life easier, so you never have to choose between doing what you love and doing chores. We are no longer just in the business of keeping your homes clean. We are in the business of giving you your time back.
Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman and Bahrain.
Our mission is to provide customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they thrive towards their best versions.See more