I would like to give this company zero stars but I don’t think it’s possible. I cracked my screen and asked to have it repaired pretty simple job but as they don’t have the screens in stock I said no problem I’ll wait till one come in and come get it repaired. They then said no I have to leave my phone in the store for them to order a new screen and no one could tell me how long that would take! I then called apple who of course were helpful and nice and said that’s not their rule at all but the manager of the store didn’t care and refused to repair my phone regardless but till offer me advice that I should fly to Barcelona or buy a replacement phone! I’ll now be forced to use a non apple phone repair shop. Not ideal I also a called the customer service who were rude and unhelpful and hung up on me but pretended it was a bad line.
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