k12.com

4.6
4.6 Based on 1.3K reviews

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Catherine Murphy
We had my son transferred back to Insight after his first few days of high school went horribly wron

We had my son transferred back to Insight after his first few days of high school went horribly wrong. The very first time he attended insight my mother and I had no issues with it at all. People answered phones when we would call help us and generally was great.
This year...this year has been an absolute nightmare. They registered him then said we needed more proof of residency, we sent it 3x. Then trying to get his laptop, they sent the first one to Tennesee. Second one to our old address, AFTER mind you we changed our address sent PROOF! Then the updates..suddenly he is missing work that never showed up, some didnt have deadlines until the day of or after. I just got an email that he achieved the deans list with As and Bs....he doesnt have those grade. We tried multiple time fro. Beginning of the year to now to call someone no one would answer phones at office, or id get a call a day later. It seems they have my email attached to another student with same name. My son's is a common name. They have information crossed somewhere. My mother got an email stating his science stuff needed to be sent back...WHAT SCIENCE STUFF we never got any. I cant remember if it was this year or last year they had a teacher quit in middle of year, that's fine but the way they handled the work and classes was horrendous stressful and just wrong. I cant put my son in a face to face school do to issues I will not discuss and thought this was a great option. It has become a nightmare with me and my mother trying to help out as I work. Christine the Principal called i missed the call. Called back got voicemail. Please contact me to discuss this issue as it feels like my son's information is not safe at your school.

1
Date of experience: Feb 11, 2026

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