Review Time
Horrible and impossible to enroll. They keep rejecting documents for no good reason and everyone gives you a different answer. They keep requesting Virginia scores for a child that never went to school in Virginia. Waste of time I enrolled my child in Connections Academy instead way better k12 school! Reviews are so bad they turned off their google option to leave a review that should tell you all you need to know!
A lot of the faculty and staff are very ignorant towards technology for the school to be virtual. They don’t communicate with one another and be behaved dumbfounded when tangible questions and issues arise. Teachers barely replied to student emails, but the students suffered due to all of this. The parents have to figure out what’s true versus the staff and faculties lackluster understanding of their very platform and systems. Overall, a very bad school for students and I highly suggest looking elsewhere for virtual learning. But they do make sure that they communicate effectively when count days around the corner.
We had my son transferred back to Insight after his first few days of high school went horribly wrong. The very first time he attended insight my mother and I had no issues with it at all. People answered phones when we would call help us and generally was great.
This year...this year has been an absolute nightmare. They registered him then said we needed more proof of residency, we sent it 3x. Then trying to get his laptop, they sent the first one to Tennesee. Second one to our old address, AFTER mind you we changed our address sent PROOF! Then the updates..suddenly he is missing work that never showed up, some didnt have deadlines until the day of or after. I just got an email that he achieved the deans list with As and Bs....he doesnt have those grade. We tried multiple time fro. Beginning of the year to now to call someone no one would answer phones at office, or id get a call a day later. It seems they have my email attached to another student with same name. My son's is a common name. They have information crossed somewhere. My mother got an email stating his science stuff needed to be sent back...WHAT SCIENCE STUFF we never got any. I cant remember if it was this year or last year they had a teacher quit in middle of year, that's fine but the way they handled the work and classes was horrendous stressful and just wrong. I cant put my son in a face to face school do to issues I will not discuss and thought this was a great option. It has become a nightmare with me and my mother trying to help out as I work. Christine the Principal called i missed the call. Called back got voicemail. Please contact me to discuss this issue as it feels like my son's information is not safe at your school.
Do not for the love of god consider this school. I joined for about two years my teachers are horrible. This year I called twice to have an address changed that I never lived at and they still have the address even when I go to my account. Last year the teacher had me call the school for an online curriculum that she had to setup and they told me to call her if I wanted to get my account set up she did the bare minimum and then I had to figure the rest out. They put me on customer support for hours and they recently changed their website so instead of talking to real people you have to talk to chat bots when most problems are with the teachers; great I can’t even transfer. Oh yeah and my senior grade is the trash due to three classes because for the love of god they couldn’t ship to my address
My child's struggles with mental health led to a decline in grades, resulting in automatic ineligibility. There are no options for inside assessments or tests. I was informed that the application was reviewed by the relevant educational department, and the ineligibility was sanctioned by the districts. However, this raises significant concerns. It's hard to believe that the educational authorities would have approved that without understanding the impact of mental health on grades. I doubt any district would knowingly disregard this. Communication with administration was nearly impossible. I had to make considerable effort to uncover the reasons for ineligibility. Reaching out was a challenge, and it felt easier to connect directly with state representatives than to get a response from admin. Interestingly, I can enroll my child in the same program if I pay out of pocket. Yes, that's correct. If I'm willing to pay, there are no issues with admission, but the free option through public schools is off the table due to my child's previous struggles. This situation feels discriminatory towards children facing mental health challenges or other conditions affecting their academic performance, despite claims that the online program supports special needs children. Update: Their response confirmed my concerns. If a child's grades decline due to mental health or physical conditions, it makes no difference. There are no accommodations or alternative testing options available; it's a strict barrier, despite being publicly funded. However, for the same program, we can enroll our children as long as we can afford it.
Due to mental health struggles, my child’s grades declined, leading to automatic ineligibility for the program. No assessments or tests were allowed. I was informed that the application was reviewed by the relevant authorities, but I find that hard to believe. They wouldn’t discuss the matter with me, making it difficult to understand why my child was deemed ineligible. I discovered that I could enroll my child in the program for a fee, but not through public funding. This situation is discriminatory against children facing mental health challenges, despite their claims of supporting special needs students. It’s disheartening and frustrating.
This program can be beneficial for any student, but parental involvement is crucial. I am thankful for my child’s teacher, who is dedicated to her students' success and actively engages with them. Her support has made a significant difference in my child’s education.
The administration is chaotic and ineffective! In an effort to improve their scores, they overwhelm teachers and staff with constant unnecessary updates and tasks. They need to replace the leadership with someone competent who can make better decisions. It’s frustrating for both staff and families alike.
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