So poor! They don’t provide packaging for samonsite spinner suitcase so you do this yourself. It takes two weeks for any update they’ll have the case for a month and still no repairs. It was due yesterday, did it come? No. Due today 30th December. I contacted DPD after seeing K2global requested it be sent back. I fly out for 6 months in 3 days! I have no case and they’re so slow in answering emails. Chasing for updates on when it will be delivered and their response“29”Just terrible case Case 0988705 Inquiry CRM:0024878 [ ref:!00D1I01VU0H.!500Qi0mUDLx:refSORT IT OUT the suitcase is only a year old!
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