Given two Shield Lock 3 Cases, 2 years ago as a present, which I was happy to receive when you bear in mind I had received an earlier version of the same case back in 2016 as a replacement from K2 Global, which we still have and use. However, the build difference between that earlier model and the latest is like night and day.
The telescopic handle on one of the new cases can no longer be used, as a grub screw used to secure the handle fell out or unscrewed itself when pulling the case along on two wheels on a trip to Prague. The second case, after a trip to Tokyo, has developed the world's most irritating set of wheels, which constantly squeak as it rolls. Absolute Garbage. Thankfully have picked up a couple of Samsonite S'cures; both are second-hand, and both are far superior.
No point reaching out to this company because we do not have receipts.
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