I had a problem with a game code,At first, making the payment was a problem; the website kept giving me problems. I even tried changing my payment method about 5 times.
When I received the code, it turned out that it was not allowed in my region, even though the product description said it was, and I understand that it's not K4G's fault, it's more the supplier's fault.
Their customer service was very good, they responded quickly and everything (this was in the chat on their website), the problem arises when following up on the case via email.
It's been almost two weeks since I received my order.
To begin with, it took them a whole week to confirm that they would give me a refund to the original payment method, BECAUSE ALL WEEK A DIFFERENT PERSON KEPT INSISTING ON GIVING ME THE REFUND IN K4G COINS or Something like that
I still haven't received a refund after all this. Honestly, I had a really bad experience and it's made me not want to buy from here again.
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🎮 K4G is an advanced but simple store where you can find your favourite games, software, gift cards and many more - all at great prices. Our main goal is to provide you with TOP-NOTCH CUSTOMER EXPERIENCE at each step of your customer journey but also make some impact in the world. That's why a portion of every purchase made on our platform goes toward animals in need. You can read more about our mission at any time - https://k4g.com/our-mission ❤️
At K4G you will find CD keys for various gaming platforms such as Steam, EA App, Battlenet, GOG, Uplay, and many more!See more
