Avoid both K5 Communications and Grenke at all costs.A Toxic Partnership of Mis-selling and Zero Accountability"
AVOID AVOID AVOID If I could give a minus star I WOULD!
I was sold a financial package by K5 Communications for equipment that turned out to be completely unfit for purpose. Despite numerous attempts to resolve the technical issues with K5, they ignored all correspondence.
To make matters worse, I discovered that K5 had entered me into a secondary financial agreement with Grenke Ltd without providing clear transparency on how these two contracts were linked. When the equipment failed and I was forced to cancel, Grenke’s response was appalling.
Instead of investigating a clear case of mis-selling or technical failure, Grenke refused to listen to our concerns. Their only mode of "customer service" was to immediately jump to threats of debt collection and court proceedings. They have shown zero interest in the fact that the product they are financing is useless.
This is an unprofessional, predatory way to treat a client. If you value your business's financial health and your own sanity, stay far away from K5 Communications and Grenke.
AVOID AVOID AVOID!
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We specialise in telephony and connectivity for businesses of all sizes. We have over 10 years experience delivering high-quality uniquely tailored telephone systems. K5 aims to deliver a perfect Customer Experience with every customer, our business grows when our customers are happy.
Our expert engineers deliver a seamless installation whilst also ensuring there is no disruption to the business.
Our systems will bring your business in to the modern world and ensure you are providing an excellent customer perception and experience.
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