kaffek.com

4.3
4.3 Based on 121 reviews

KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favo...

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TheTueur9217
Ongoing issues as a loyal customer

As a long-term customer of this company, I've faced problems with my coffee orders, particularly receiving an espresso pour instead of the XL I ordered. After numerous messages, I finally brought it to their attention, but they were dismissive. I was asked to send a video of the brewing process, and since it didn't show the espresso when brewing an XL, the problem remained unresolved. The support I received has left me feeling disheartened and hesitant to purchase from this company again.

1
Date of experience: Dec 04, 2025

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Business Details

  • KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers.
    The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites.
    Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.See more

  • language https://kaffek.com

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