I placed an order for a coffee advent calendar three weeks ago and paid for shipping. The website indicated a delivery timeframe of 3–6 December. Today is 15 December, and I have yet to receive my order. Tracking has shown no progress since late November, and the postal service has not received the package. Customer support acknowledged that my order was mis-sorted and dispatched incorrectly, but I haven't received any updates or resolution regarding my refund request. This has been a very disappointing experience, and I would advise against ordering products from this service.
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KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers.
The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites.
Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.See more
