If I could rate this service with zero stars, I absolutely would. It feels like a scam. I waited several weeks for my boots, and they only shipped after I sent multiple emails. When I attempted to return them, I received no response for over a week. Eventually, I was informed that I couldn't get a return label, contrary to what was stated on their website. By then, their website was down, preventing me from taking a screenshot. I spent over $40 to return the boots about two months ago and still haven't received my refund. No one replies to my emails or calls. I've ended up spending money on the boots and additional money to return them without any refund. AVOID PURCHASING FROM THIS SERVICE.
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