I purchased them for 2 months and actually found a critical error that made canceling difficult. Finally contacted them about it, and they were less interested in the bug and more interested in finding a way to keep my money for the up coming month, which was a substantial amount.
The communications felt more like a court case rather than a customer support chat.
Very very dissapointed in Fin and Gem at customer service, not sure if they get bonuses or rewarded for such behavior but very sad. They eventually stopped responding all together, even after I provided documented proof of the error.
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