I had an earlier account with this company and everything seemed ok. However I wished to purchase the encryption software for a new computer and I placed an order which was paid using PayPal. However it didn't seem to be processed, so I made a repeat order. Then suddenly both orders at $19.95 each were processed together and I received two receipts. I also realised too late that the software wasn't compatible with my windows version on the new computer. I immediately e-mailed the company who claimed that they had received no orders bearing my e-mail address. I sent copies of the receipts that had gone to the same e-mail address and I never heard back. I have sent three e-mails to them since requesting a refund and they don't reply. On their website it states that enquiries will be answered within 24 hours. I have written a fourth time and they comtinue to ignore my e-mails. I would avoid this company at all costs.
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KakaSoft Software is a leading provider of data protection software. The company was founded in 2008 by data security and password protection specialists with significant industry experience.
