I purchased four outfits from Kalki Fashion expecting premium quality, but my experience has been extremely disappointing. Despite paying a high price, the dresses look very cheap and low-grade, with poor stitching, loose threads, and unfinished detailing. The fitting was also inaccurate even after providing precise measurements, which was very frustrating.
What is even more unreasonable is their policy requiring customers to report quality issues within 15 days. Occasion outfits are not always worn immediately, and it is unrealistic to expect customers to wear multiple expensive outfits within such a short window. When I finally wore one of the dresses later, the stitching had already started coming apart, making the outfit look poorly made.
Customer service was unprofessional and unwilling to offer any repair, refund, or store credit, despite the clear quality issues. Based on my experience, I would strongly advise others to think carefully before purchasing from this brand, as the quality does not match the premium pricing.
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