I purchased bikini bottoms from Kalk in size M. After receiving the item, I requested to return it in accordance with the return conditions stated on their website. Their published policy does not exclude bikini bottoms from returns. However, the seller replied stating that bikini bottoms are non-returnable for hygiene reasons and refused both return and exchange. This exclusion is not clearly stated in their return policy. I relied on the terms presented on their website at the time of purchase.I attempted to resolve the matter amicably. I even proposed a compromise solution, but the seller has stopped responding entirely.
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Tienda Online de Joyería y Accesorios de Mujer / Online Jewelry & Accessories Store
Envíos Express / Express Worldwide Shipping
