I have been dealing with Kal tire for years, today that has ended. My wife's car which has tires from Kal Tire had a nail in it, I know it's tire season right now but I left the car at the Richmond Hill store at 7:15am and went back after work to the Kal Tire store at 5:15pm. The acting manager Adam was out so I spoke to the technician who came to the front. He was never even told about my car. I didn't yell, I didn't make a scene I just asked if the tire can get done. I was told no. They were short a tech. While I was there there were 2 tech's one just completed a car the other one I was talking to was doing nothing but I was told sorry nothing I could do?? My car was there for almost 10hrs and a 30 minute tire repair was never done. As I was leaving the I told the tech "that's it, no help" I turned to walk out the door and he says to me "Go complain to HR"? I was not a Karen I didn't yell because that never works. I guess being courteous and hoping to get help in a type spot is something Kal Tire RICHMOND HILL doesn't care about. I don't like seeing anyone lose a job, but the 2 gentlemen I dealt with today do not deserve jobs. I hope my rant does not fall on deaf ears and people stop using Kal Tire at Richmond Hill just disgusting the way I was treated
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