I had 4 new tires that I purchased at Kal Tire in Edmonton. I received a call from them stating that all 4 of my rotors ( yes all 4) were cracked and required replacement along with brake pads all around. I just had my back brakes done last year? To top if off they stated my front tie rods needed replacing and if I didn't get it done that morning then they would not be able to perform the wheel alignment for my new tires. I told them not to do it. I picked up my SUV and immediately went to my mechanic that has been servicing my SUV for many years. He laughed when he did an inspection and showed my how the tie rods had literally no play whatsoever and how my back brake pads were at 9 mm and the front at 5 mm with no cracks in the rotors. WOW talk about trying to scare a senior lady into getting work done that wasn't necessary at all and to the tune of almost $1800 from the quotes they provided me that morning via email. I had no issue with Kal Tire until now so I'm very disappointed in this experience and would not recommend them. Tires are great though !
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