A frustrating experience. Avoid at all costs. I purchased a membership and was charged twice. I requested a refund, and they initiated an inquiry through their app. Initially, they claimed there were no duplicate charges, then told me, “We replied to you, check the app.” However, I couldn’t access anything. I noticed a note suggesting I update the app. The original app is gone, so I downloaded their new one. After signing in, I found nothing related to my account—no orders, no complaints, absolutely nothing. It felt like a completely new account had been created. Communication is impossible with them. Just stay away. AVOID.
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