I bought one of their pens on July 1st, received on the 8th, worked maybe three times before it just started blinking. Followed troubleshooting from their website. Contacted support on the 10th(email since no phone support) it's the 27th still have not recieved a refund or a replacement. I understand they got problems with the virus, still if they can sell their products they should be able to do better support.
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