kapruka.com

4.8
4.8 Based on 61 reviews

Kapruka.com is Sri Lanka's largest e-commerce organization. Send Gifts to Sri Lanka is one of Kapruka's primary services. With over 125,000 products and over 30 types of distinct services Kapruka has set the bar for e-commerce footprint of Sri Lanka. Kapr...

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Florence C.
Misleading Advertisements and Poor Customer Service

I ordered some posters that were labeled as "vintage," but what I received were just reproductions. When I reached out to the customer service team, they didn't even recognize the misleading nature of their listings. I've been a customer since 2004, but this disappointing experience and their complete disregard for customer satisfaction will make me reconsider my loyalty. The representatives definitely need to improve their approach to marketing.

1
Date of experience: Jan 05, 2026

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Business Details

  • Kapruka.com is Sri Lanka's largest e-commerce organization. Send Gifts to Sri Lanka is one of Kapruka's primary services. With over 125,000 products and over 30 types of distinct services Kapruka has set the bar for e-commerce footprint of Sri Lanka. Kapruka primary goal to provide a world class service to Sri Lankan's who shop online. Inspired by the truly Sri Lankan tradition Kapruka welcomes you for the experience of professional online gift delivery service in the international standards.See more

  • email colombo.office@kapruka.com
  • call +94117551111
  • language https://www.kapruka.com

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