I have lived in my flat for nearly 30 years, and the lack of improvements has been disheartening. The old heating system and bathrooms remain unchanged, and despite my efforts to beautify my surroundings, I face resistance from the housing team. I was initially told I could keep my storage unit, but now I'm being forced to relocate it. Even though it's in a communal area, I have offered to maintain a designated space, but my requests have been denied. There are only a few residents using the area, yet my concerns seem to fall on deaf ears.
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Karbon Homes is one of the largest housing associations in the North, owning and managing nearly 24,000 homes region-wide.
