My dealings with this housing organization have been utterly unsatisfactory. Their service is not just poor, but appalling. There’s a complete lack of respect for tenants, urgency in addressing issues, and accountability. I have been struggling with a significant sink problem for months, with appointments scheduled far in the future. This is both shocking and unprofessional. The organization fails to provide proper responses and shows no concern for tenant welfare. My numerous calls have yielded no improvements. The service has been the worst I've encountered, and I strongly recommend avoiding this organization.
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Karbon Homes is one of the largest housing associations in the North, owning and managing nearly 24,000 homes region-wide.
