The house is completely damp, and despite staff checking the walls for water or mold, they insist there’s no problem. They seem to rely on a meter of some sort, which I find hard to believe. They merely provide a leaflet on condensation and leave. Additionally, their new website is quite poor. This organization appears condescending and treats tenants with utter disdain while maintaining a facade of public relations.
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Karbon Homes is one of the largest housing associations in the North, owning and managing nearly 24,000 homes region-wide.
