Karen Millen has refused to issue a refund and instead repeatedly promised gift vouchers that never arrive or don’t work. I’ve sent over 10 emails with no response and 50+ WhatsApp messages, all of which are polite apologies saying the issue will be resolved — but nothing ever happens.I’ve been sent vouchers that don’t work, promised replacements that never come, and then completely ignored. It’s been exhausting and incredibly frustrating trying to get money back that I’m entitled to.Beware of buying from this site. If you need a refund, be prepared for delays, broken promises, and no real customer support.
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