If I could put zero stars I would. I have problems in returning my items and have contacted customer service via WhatsApp and get AI who has not answered my question . I then contacted customer service via email but Jae got no answer. I have 3 items to return which I cannot return at the moment as I need a return label issued. There is no customer service number to call, the whole process is unbelievable . Never thought such a company should be able to operate like this in the UK. The quality have gone down terribly, last time I ordered from them (a year ago) the quality was much better . Do not buy from them, it’s not worth the hassle. Will be raising a case through my credit card and will definitely delete their app.
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