The platform changed my delivery address to a previously stored one, even though I confirmed my new address was entered correctly. Now, I have no opportunity to cancel or modify the address, despite having placed the order just minutes ago. I can't retrieve the parcel or contact anyone at my old address. This is all due to the failure to update the system from their website's mistake, leaving me out of pocket by £100. It's frustrating to deal with a service where speaking to a real person seems impossible. What used to be a mid-range luxury service now feels like a low-quality operation.
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Born and bred in England, Karen Millen is known globally for creating beautifully crafted fashion for confident women who know their own style.
