I am rating this experience with one star, as there is no option for zero! I used the service for the first time and, taking advantage of the after-Christmas sales, purchased several coats. While the quality is impressive, the size guide was very misleading, and their after-sales support has been the worst I have ever encountered. There is no way for customers to reach out regarding returns and refunds, and I have received absolutely no response from the company! I will seek legal advice if a full refund for the returned products is not processed. I strongly advise avoiding this service!
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Born and bred in England, Karen Millen is known globally for creating beautifully crafted fashion for confident women who know their own style.
