They made a mistake on my address.
Their partner courier, Aramex, did not even attempt to deliver. They did not even inform me.
It has been a week.
Spoke to Karion to only find out that I needed to speak to Aramex
If I did not call Aramex's customer support, I would not even know that they failed to deliver because Karion gave them the wrong address.
Read the reviews about them, and someone had to wait for weeks only to find out their parcel is at the depot.
Now Karion is asking me to wait until they receive the parcel back to process the refund. Another week or month?
I told Karion to just cancel my online order and let me pick up the product at one of their retailers. They said no.
So now I have to be responsible for your wrongdoings, Aramex and Karion? My money is stuck in your bank account, and I don't have a stroller for my baby.
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