Buying from the karllagerfeldparis.com website is just a mess and a waste of time and money. I originally bought a bag a month ago, and out of the blue, I received an email that said it was canceled without an explanation. I then proceeded to repurchase the item. I requested via email if my order can receive expedited shipping due to the unexplained inconvenience and they were unable to meet my request. I then checked the order tracking portal to find that it says my order does not exist, even when I inputted the correct order id, email address, and billing zip code, multiple times. I then proceeded to create an account to perhaps see my orders. I go on my profile and orders and I see that there are orders from random people in California who purchased some items, and it showed information like their mailing address and minor card information. I am still unable to check the status and process of my order and I am highly concerned about this breach of privacy.
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Shop Karl Lagerfeld Paris for collections including clothing, boots, heels, flats, totes, crossbodies and clutches for women. Free shipping on US orders of $99+
