Been using Kashflow for nearly 10 years and absolutely loved it, that is until recently. 2 major issues which have disrupted my business and customers purchases which is totally unacceptable! First issue was when I was trying to add the Pay Now link onto my invoice emails to allow a customer to make a purchase. No matter how long I tried following the instructions on Kashflow site it just wouldn't work, turns out Kashflow had disabled settings but failed to notify it's customers. And again today, trying to produce a quote for a customer but I couldn't get logged in, it was advising the password I've used last 5 years is no longer valid. Because of this I couldn't even log into the support site to log a call! They've obviously enabled a password policy, again without informing it's customers. The downside is I've been locked out of my account all day, got access 10 minutes ago. A whole day wasted, and lost customers!
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