This started off very well 10 years ago with an easy to use system but the last year or so someone has way over-engineered it and it's now difficult to use. I wanted to change my invoice template as we changed address but it said I didn't have permission to do that. I'm paying £30 a month for permission to change my invoice template.
I can't change my emails to personalise them when sending customer invoices. I had the same issue a while ago but I can't remember what they said it was - something to do with security settings I think. Anyway, I don't have time to keep fixing whatever is going wrong so I'm afraid it's the end of the road and I'm looking elsewhere. Accountancy software is supposed to make life easier for businesses, not harder!
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