We went out for dessert with our kids, but it turned into a letdown. We ordered a bubble tea with tapioca pearls, but received popping boba instead, which was a completely different texture and flavor. Additionally, the ice was poorly made, with large chunks stuck together. When we asked the owner for help, he offered little assistance, claiming it was how the ice came from the machine and that they were out of tapioca pearls. Upon requesting a refund, he suggested only a small amount, despite us paying much more. The staff were unfriendly, and the restaurant was messy, making it hard to find a clean table. Overall, a very disappointing outing. I cannot recommend this place.
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Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
