I loved the Katalyst suit to start. It was a great workout, very efficient, and rewarding. But the experience has really gone downhill fast. I can't get anyone to respond to issues with the suit. The chest component stopped working and I used the suit without it. Now the arm bands won't work. I've tried to get in touch with support on multiple occasions and the only responses I get are that they are very busy and will get back to me soon (still hasn't happened after months). They also chastised me for sending in more than one support message. I've tried to cancel with no response, so now I'll be using my credit card company to help me cancel and resolve this issue that Katalyst can't be bothered to assist with.
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