I placed an order on March 3rd, and as of April 15th, I still haven't received my item or a refund. I faced over a month of delays, poor communication, and a lack of professionalism. After weeks of no updates, I learned that my order was on backorder. I offered to switch to another model but got no confirmation. Despite providing a U.S. shipping address to resolve the issue, my messages were ignored or met with vague replies like 'waiting for confirmation from management.' This company clearly doesn't value customer time or trust. I'm still waiting for either my item or a refund. I absolutely cannot recommend them; this has been the most disappointing online shopping experience I've ever had.
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