Another negative experience here. Ordered, then got no confirmation of item being shipped, emailed and got ignored for three weeks, then got a refund after initiating a chargeback. Pretty sure they have set this up in the hopes people will be too embarrassed to claim/not bother with the faff. Despicable. Not me - I'll be aiming to report them to Portuguese authorities and let everyone on Fetlife know to avoid this scammy scam. Shame on you, Sophie.
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